Important Information
Policies
To help make your stay at Sleep in Heaven in Copenhagen as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Sleep in Heaven Copenhagen policies are structured to support a social, adult-oriented hostel environment.
Check-In and Check-Out
Check-in typically begins in the afternoon, aligning with room preparation schedules. Check-out is set for late morning, ensuring a steady transition between guests.
Age Requirements
The hostel generally operates with an adult-only policy, often requiring guests to be at least 18 years old. This supports the social atmosphere and shared environment.
Identification Requirements
Guests are required to present valid identification at check-in. This ensures that all reservations are verified properly.
Payments and Deposits
Payment policies depend on the booking type. Some reservations require advance payment, while others are settled upon arrival. Deposits may apply in certain cases.
Smoking Policy
The hostel operates as a non-smoking property indoors, with restrictions applied to all rooms and shared spaces.
Pet Policy
Pets are not allowed at the hostel, helping maintain a consistent shared environment for all guests.
Cancellation Policy
Cancellation terms vary depending on the booking selected. Flexible reservations may allow changes within a specific timeframe, while discounted rates may be non-refundable. Guests are encouraged to review their booking details carefully before confirming.